Creating an Attractive Employer Brand

22nd October 2017 0

Finding the right staff is a great challenge for many business owners. And in rare cases where you find suitable staff, retaining them proves to be even more challenging. Imagine you have gone through the recruitment process and finally selected your suitable candidate, and finally feel settled that you have made a good choice. Then […]

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5 Practical Tips on Handling Negative Feedback in Your Business

29th April 2015 0

In an ideal world, we would serve our customers and they will be so happy they will never complain. In the real world though, despite our best efforts, we sometimes miss the mark and leave unhappy customers. How we react to their feedback will determine if we keep or lose them.  As a business owner, […]

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