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Creating an Attractive Employer Brand

22nd October 2017 0

Finding the right staff is a great challenge for many business owners. And in rare cases where you find suitable staff, retaining them proves to be even more challenging.

Imagine you have gone through the recruitment process and finally selected your suitable candidate, and finally feel settled that you have made a good choice. Then three months in they quit! Now you are left hanging after wasting all that money and time. This is the reality for so many business owners. You find yourself in a state of always hiring, firing or about to fire.Read More

5 Practical Tips on Handling Negative Feedback in Your Business

29th April 2015 0

In an ideal world, we would serve our customers and they will be so happy they will never complain. In the real world though, despite our best efforts, we sometimes miss the mark and leave unhappy customers. How we react to their feedback will determine if we keep or lose them. 

As a business owner, negative feedback gives you an opportunity to improve your products and services. So here are some tips to help you change your lemons to lemonade. 

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